1. INDEPENDENT SERVICE PROVIDER:
Intelli Atlas, Inc. is an independent computer support provider company offering computer assistance to third party brands, products and services. Intelli Atlas offers paid computer support services for brands, products and services with which we have no direct or indirect affiliation unless such relationship is expressly specified. All third party brands, trademarks, logos, products and company names mentioned on this site are used for representation purposes only and that they belong to their respective owners. Computer support may be provided free of charge by the brand owners. Intelli Atlas recommends reading full disclaimer2. WARRANTY COVERAGE:
Most hardware and software products are covered under manufacturers warranty during the initial period of use. If your product is under warranty the support services maybe available for free. Intelli Atlas recommends that you contact the original supplier of the product in such circumstances.3. REMOTE ACCESS TO COMPUTER:
Please review Section 1.1.2 Software Support Tool and Remote Access in the terms and conditions.http://www.intelliatlas.com/terms.pdf .4. SERVICE EXCLUSION:
Please refer to Section 3.3 "Exclusion from Services" in the Intelli Atlas service terms and conditions (http://www.intelliatlas.com/terms.pdf ) to ensure that you fully understand services that are not included in the maintenance service contract.5. THIRD-PARTY DIAGNOSTIC SOFTWARE:
Intelli Atlas when necessary use third-party software for diagnosing and fixing the problem. The software tools used are from leading companies such as Microsoft (e.g. Microsoft Security Essentials) or AVG (AVG Tune up) or Malwarebytes etc. Some of these third-party tools are available for free that you can obtain directly from these sites. Intelli Atlas does not charge for these free software.6. PROPRIETARY SOFTWARE:
Intelli Atlas currently does not use or sell any proprietary computer repair software or diagnostic tools.7. NO AUTOMATIC RENEWALS:
Currently it is our policy to not automatically renew our subscribers.8. COOKIE STORAGE:
We have deployed histats.com analytical script code on www.intelliatlas.com to get your IP and location information. The collected information will be used by Intelli Atlas Inc. for internal assessments.
Customer Complaints & Billing
Please call 1-888-867-1342 or email to firstname.lastname@example.org and your issues or complaints will be registered instantly. The turn around time for your billing issue/complaints may take upto 2 working days. We strive to provide quality service and resolve technical issues as soon as possible. We understand that a faulty computer system can lead to many issues on personal and professional front. Our vision is to offer round the clock computer services, by trained & skilled industry experts in cost effective manner.