Refund Policy

For Subscription based plans, a full refund will be issued if INTELLI ATLAS INC technician have not been able to resolve even a single issue within the first 15 days of the subscription.

If there are one or more resolved issues, then prorated amount of the subscription will be retained to the cancellation day and the balance will be refunded.

For example – if one subscribes to an annual plan on 1-Jan-08 (with expiry on 31-Dec-08), and then decides to cancel the subscription on 10-May-08 (after one or more of your issues have been resolved), INTELLI ATLAS INC will retain pro-rated subscription amount till 10-May-08 and processing Charges (if any), and refund the amount for the balance number of days.

For incident based plans, you will be eligible for refund when any of the following criterions are met:

Customer Complaints & Billing

Please call 1-800-575-2541 or email to billing@intelliatlas.com and your issues or complaints will be registered instantly. The turn around time for your billing issue/complaints may take upto 2 working days. We strive to provide quality service and resolve technical issues as soon as possible. We understand that a faulty computer system can lead to many issues on personal and professional front. Our vision is to offer round the clock technical services, by trained & skilled industry experts in cost effective manner.

Disclaimer

Intelli Atlas, Inc. is an independent service provider of remote tech support for third party products. Any use of third party trademarks mentioned on this site, brand names, products and services is only referential and Intelli Atlas hereby disclaims any sponsorship, Affiliation or Endorsement of or by any such third party. Technical support may be provided by the brand owners. Intelli Atlas recommends reading full disclaimer